Legal
Privacy Policy
This policy explains what information Mycrogrid® collects through this website, how it is used, and the third-party services the site relies on.
Last updated July 2, 2026
Draft — review before publishing: This is a starting template, not legal advice. Have it reviewed by qualified counsel and tailored to Mycrogrid®'s actual data practices before you rely on it.
Who we are
Mycrogrid® (“we,” “us,” “our”) designs and installs solar, battery storage, and microgrid systems and is based in Palm Desert, California. This policy covers this website. You can reach us at mycrogrid@mycrogrid.com or 1-833-469-4743.
Privacy Policy
At Mycrogrid®, we respect your privacy and are committed to protecting the personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices available to you.
By accessing or using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Contact us
- Request information or pricing
- Submit a Design Studio request
- Complete a form
- Subscribe to communications
- Communicate with us by email or telephone
This information may include:
- Name
- Email address
- Telephone number
- Property address
- Project information
- Energy usage information you choose to provide
- Any additional information you voluntarily submit
You are under no obligation to provide personal information; however, certain services may not be available without it.
Information Collected Automatically
Like most websites, our servers and service providers may automatically collect technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Diagnostic and security information
This information is used to operate, secure, maintain, and improve the website.
How We Use Information
We may use information to:
- Respond to inquiries
- Prepare proposals and pricing
- Provide products and services
- Operate the Mycrogrid® Design Studio
- Improve website performance and user experience
- Protect against fraud or unauthorized activity
- Comply with legal obligations
- Enforce our agreements and policies
We do not use personal information for purposes materially different from those described in this Privacy Policy without updating this notice.
Third-Party Services
Certain portions of this website rely on third-party providers.
These services may independently collect technical information, including your IP address, and may place cookies or similar technologies according to their own privacy policies.
Examples include:
- Google Fonts
- Content Delivery Networks (including jsDelivr)
- Google Books previews
- GoSolo Design Studio
- Website hosting providers
- Security providers
We encourage you to review the privacy policies of these third-party providers before using their services.
Cookies and Similar Technologies
The Mycrogrid® website itself is designed to minimize unnecessary tracking.
However, third-party services embedded within the website may use cookies, local storage, pixels, or similar technologies necessary for their operation.
You may control cookies through your browser settings. Disabling cookies may affect certain website functionality.
Information Sharing
We do not sell or share your personal information for cross-context behavioral advertising.
We may disclose information only when necessary:
- To trusted service providers assisting our business operations
- To comply with legal process or governmental requests
- To protect our rights, property, customers, or public safety
- In connection with a merger, acquisition, financing, or sale of company assets, subject to applicable law
Service providers are authorized to use information only as necessary to perform services on our behalf.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.
No method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Respond to your requests
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, we may securely delete or anonymize it.
Children’s Privacy
This website is intended for adults.
We do not knowingly collect personal information from children under the age of 13. If we become aware such information has been submitted, we will take reasonable steps to delete it.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know the categories of personal information collected
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal exceptions
- Limit certain uses of sensitive personal information, where applicable
- Exercise your rights without unlawful discrimination
To submit a privacy request, please contact:
We may need to verify your identity before processing certain requests.
External Websites
This website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of external websites.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically.
Any changes become effective upon posting the updated version on this website. Continued use of the website constitutes acceptance of the revised Privacy Policy.
Contact
Questions about this policy or your information? Email mycrogrid@mycrogrid.com or call 1-833-469-4743.